← Guide
Chapter 11
Troubleshooting
Problems and fixes, in trip order.
11.1Before You GoHealth, battery and storage.
11.2On the TrailGPS and the hike in.
11.3In the CaveTracking, heat, north and finding your way.
11.3.1Tracking, Heat and VideoWhen something goes wrong, heat, tracking, video and Stow.
11.3.2North and Finding Your WayThe compass, lost north, and Go's NO SURVEY ROUTE.
11.4ScansProcessing, range and 3D print.
11.5After the TripImport, bundles and saved data.
11.6DevicesLaser meters, thermal camera and sensors.
Still stuck? Send Diagnostics: Settings, Support, leave Attach diagnostics on, tap Email support, say what happened and send (9.4 Report a problem). In a cave it waits in your Outbox until you have signal. Answers: Questions.